This policy explains how Number Plate Maker (“we”, “us”) collects and uses your personal data when you use numberplatemaker.co.uk and buy from us. Number Plate Maker is a trading name of [COMPANY NAME], registered in England and Wales (company number [COMPANY NUMBER]), registered office [ADDRESS]. We are the data controller for your personal data.
The data we collect
- Contact and order details: name, billing and delivery addresses, email, phone number, order history.
- Plate details: the registrations, styles and sizes you design.
- Identity and entitlement documents: for road-legal plates, the documents you upload (for example a driving licence and V5C) and the document types we verify.
- Declaration records: the time and IP address when you confirm your entitlement at checkout.
- Payment information: processed by our payment provider. We don’t see or store your full card details.
- Technical data: IP address, browser and device information, and cookies (see our cookie policy).
Why we use it and our legal basis
| Purpose | Legal basis |
|---|---|
| Making and delivering your order | Performance of a contract |
| Checking ID and entitlement for road-legal plates and keeping a supply record | Legal obligation (Vehicles (Crime) Act 2001 and the Registered Number Plate Supplier rules) |
| Preventing fraud and number plate cloning | Legal obligation and legitimate interests |
| Customer service | Performance of a contract and legitimate interests |
| Marketing emails, if you opt in | Consent – you can unsubscribe at any time |
| Improving our website | Legitimate interests |
How long we keep it
- Document images are stored privately and deleted after your order has been verified, normally within 90 days.
- Supply records – the registration supplied, your name and address, the document types we checked and the date – are kept for three years, as the law requires.
- Order and accounting records are kept for six years for tax purposes.
Who we share it with
We share data only where needed: our payment provider, delivery couriers, IT and hosting providers, and – where required by law – the DVLA, the police or other authorities. We never sell your data.
Security
Documents are stored in a private area of our server that isn’t accessible from the web, and only authorised staff can view them. Our website uses encryption (HTTPS).
Your rights
You can ask to access, correct or delete your data, object to or restrict how we use it, or ask for a copy in a portable format. Some data must be kept to meet our legal obligations. Contact us at info@numberplatemaker.co.uk. You can also complain to the Information Commissioner’s Office at ico.org.uk.
Changes
We may update this policy. The current version is always on this page.