Road-legal plates made to BS AU 145e · Free tracked delivery over £30 · Order by 2pm for same-day dispatch

Frequently Asked Questions

Are your plates road legal?

Plates designed in road-legal mode are made to BS AU 145e, use the Charles Wright 2001 font, legal spacing and black characters, and carry our supplier name and postcode. Read our number plate law guide.

Are 3D, 4D and 5D plates legal?

Yes, when they meet the same rules as printed plates. See are 3D and 4D plates legal?

Can I choose a different font or change the spacing?

Not on road-legal plates – it’s illegal. You can do both on a show plate.

Which badges can I have?

UK, GB, ENG, SCO and CYM, with the Union flag, St George, Saltire or Red Dragon, plus a green flash for zero-emission vehicles. See flags and badges.

Can I have a short or hex plate?

Yes, if your registration fits with legal-size characters and margins. See short and hex plates.

Documents

Why do you need my ID and V5C?

Registered suppliers are legally required to check ID and entitlement before making road-legal plates. Full details in documents needed for number plates.

How do I send my documents?

Upload clear photos at checkout, or use the secure link in your order email or our upload documents page.

Is my information safe?

Documents are stored privately, seen only by our team for verification and the files are deleted after your order has been checked.

Do I need documents for show plates?

No. You just confirm the plate won’t be used on a public road.

Orders and delivery

When will my plates be made?

As soon as your documents have been checked. Upload them at checkout to avoid any delay.

How much is delivery?

See our delivery page for current options, prices and cut-off times.

Can I change my order?

Contact us as soon as possible. Once plates are made we can’t change them, so please check spelling carefully.

Can I send plates to another address?

Yes – enter the delivery address at checkout.

Fitting and care

Are fixings included?

Every order includes sticky pads. Add a fitting kit with screws and caps in the builder or shop.

How do I fit my plates?

Follow our fitting guide.

How do I clean 4D plates?

Soapy water and a microfibre cloth. See how to clean number plates.

Returns

Can I return number plates?

Plates are made to your specification, so they can’t be returned if you change your mind. If they’re faulty, damaged in transit or we made an error, we’ll replace them free. See returns.